Privacy policy

At Opulence, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our website, you consent to the terms outlined below.

1. Information We Collect

A. Personal Information

When you interact with our website, we may collect the following personal information:

• Contact Information: Name, email address, phone number, and shipping/billing address.
• Payment Information: Credit/debit card details or payment method information.
• Account Information: Username, password, and preferences when you create an account.

B. Non-Personal Information

We may collect non-identifiable information, including:

• Browser type, operating system, and device details.
• IP address and geolocation data.
• Pages visited, time spent on the website, and clickstream data.

2. How We Use Your Information

We use your information to provide and improve our services, including but not limited to:

• Processing Orders: To fulfill orders, process payments, and deliver products.
• Customer Support: To respond to inquiries, resolve issues, and provide support.
• Marketing: To send promotional emails, newsletters, and offers (you can opt out at any time).
• Personalization: To tailor your browsing and shopping experience.
• Analytics: To analyze website usage and improve our services.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information. However, we may share it with:

• Service Providers: Trusted third parties like payment processors, delivery partners, and marketing agencies to perform services on our behalf.
• Legal Obligations: When required by law or to protect the rights, property, or safety of Opulence and its users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience.

• Types of Cookies: Session cookies, persistent cookies, and third-party cookies (e.g., analytics).
• Purpose: To remember your preferences, analyze website traffic, and serve targeted advertisements.
• Your Control: You can manage cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction.

• Encryption: Payment transactions are encrypted using SSL technology.
• Access Controls: Only authorized personnel can access your information.

While we take robust measures, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you.
• Correction: Update or correct your personal information.
• Deletion: Request the deletion of your personal data, subject to legal obligations.
• Data Portability: Receive a copy of your data in a portable format.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at support@opulencefood.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

Opulence does not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be effective upon posting on this page, and the "Effective Date" will be updated accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: support@opulencefood.com
Phone: +[Your Contact Number]
Address: [Insert Business Address]

Thank you for trusting Opulence, where wellness meets perfection.